Our commitment
East Weston wants everyone to be able to visit the showroom, book online and work with us on a project. We follow the Accessibility for Ontarians with Disabilities Act (AODA) and its Customer Service Standard, and we aim for the Web Content Accessibility Guidelines (WCAG) 2.0, Level AA, on eastweston.com, the booking page and the hub.
The website and the hub
- Every page works with a keyboard, with a visible focus outline and a "Skip to the content" link.
- Text is at least 12 pixels and can be enlarged to 200% without losing content; colours meet contrast guidelines.
- Forms label every field, explain mistakes in words and keep what you typed.
- Images that carry meaning have text alternatives; the home page film is decorative and has no sound.
- Motion is reduced when your device asks for less motion.
- The quick check that you are a person (Cloudflare Turnstile) is usually invisible; when it asks for a click, it supports screen readers and keyboards.
What we are still improving
- Some project photos in the project index have short descriptions only.
- PDF documents (hand-off packs, invoices) are generated automatically and may not be fully tagged for screen readers. We will send any document in another format on request.
At the showroom
Visits are by appointment, so we can prepare. Tell us when you book (in the notes) or by email if you would like step-free access, a quieter time, seating, large-print or digital samples, or if you will bring a support person or service animal. Support persons and service animals are welcome.
Other formats
Anything on this website, and any document we send you, is available in another format (large print, plain text or by phone) on request, at no cost and in good time.
Feedback
Tell us how we are doing, or about any barrier you meet, in the way that suits you:
- email hello@eastweston.com (subject "Accessibility");
- call the studio at the number on the booking page;
- tell any of us at the showroom.
We reply within 5 business days, and we tell you what we will do about it.